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Redefining customer experience: Connecting in the time of COVID-19
This page details how you can maintain a relationship with your customer during COVID-19. As we transition to a more digital environment,...
May 7, 2020
6 min read
Zoom Series - Webinars:
CrimDellSBN
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08:34
CrimDell Conversations with Louise P. Pritchard | Creating an Effective Brand Message & Brand Story
Louise P. Pritchard (the Chief Marketing Officer of Grocery Shopii and founder and Chief Strategist of Pritchard Volk Consulting, LLC.) discusses ways to create compelling brand messages and brand stories, which can help your customers relate with your brand offerings. -- CrimDell Small Business Network (CrimDellSBN) aims to partner with small business owners in the Greater Williamsburg Area to help empower them with guidance, collaboration, and an introduction to the right toolset. We offer the experience and expertise of students, faculty, and associates from Raymond A. Mason School of Business at William & Mary, preparing small business owners for sustainable growth. By connecting local businesses with the business school, we strive to create a supportive long-term relationship between William & Mary and the surrounding community. Find us on - Facebook: https://www.facebook.com/CrimDellSBN/ LinkedIn: https://www.linkedin.com/company/crimdellsbn/ Alignable: https://www.alignable.com/williamsburg-va/crimdell-small-business-network Website: www.crimdellSBN.com
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26:21
CrimDell Conversations with Prof. Inga Carboni | Creating an Inclusive Online Workplace
Prof. Carboni discusses how to create an inclusive environment in an increasingly online workplace. -- CrimDell Small Business Network (CrimDellSBN) aims to partner with small business owners in the Greater Williamsburg Area to help empower them with guidance, collaboration, and an introduction to the right toolset. We offer the experience and expertise of students, faculty, and associates from Raymond A. Mason School of Business at William & Mary, preparing small business owners for sustainable growth. By connecting local businesses with the business school, we strive to create a supportive long-term relationship between William & Mary and the surrounding community. Find us on - Facebook: https://www.facebook.com/CrimDellSBN/ LinkedIn: https://www.linkedin.com/company/crimdellsbn/ Alignable: https://www.alignable.com/williamsburg-va/crimdell-small-business-network Website: www.crimdellSBN.com
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14:56
CrimDell Conversations with Delia Folk | How to Build & Grow a Successful Online Business
Delia Folk, the co-Founder of The Style That Binds Us (a fashion & lifestyle brand), will be sharing her experience as an entrepreneur on the apparel and fashion industry and her insights on How to Build & Grow a Successful Online Business. -- CrimDell Small Business Network (CrimDellSBN) aims to partner with small business owners in the Greater Williamsburg Area to help empower them with guidance, collaboration, and an introduction to the right toolset. We offer the experience and expertise of students, faculty, and associates from Raymond A. Mason School of Business at William & Mary, preparing small business owners for sustainable growth. By connecting local businesses with the business school, we strive to create a supportive long-term relationship between William & Mary and the surrounding community. Find us on - Facebook: https://www.facebook.com/CrimDellSBN/ LinkedIn: https://www.linkedin.com/company/crimdellsbn/ Alignable: https://www.alignable.com/williamsburg-va/crimdell-small-business-network Website: www.crimdellSBN.com
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CrimDellSBN Live Stream
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09:59
Crisis Conversations with Prof. Bob Williams | Strategies in Turbulent Times
Professor Bob Williams will discuss six financial and business operations strategies that small businesses can employ to pivot and navigate the recent fallout of COVID-19 and other difficult scenarios. -- CrimDell Small Business Network (CrimDellSBN) aims to partner with small business owners in the Greater Williamsburg Area to help empower them with guidance, collaboration, and an introduction to the right toolset. We offer the experience and expertise of students, faculty, and associates from Raymond A. Mason School of Business at William & Mary, preparing small business owners for sustainable growth. By connecting local businesses with the business school, we strive to create a supportive long-term relationship between William & Mary and the surrounding community. Find us on - Facebook: https://www.facebook.com/CrimDellSBN/ LinkedIn: https://www.linkedin.com/company/crimdellsbn/ Alignable: https://www.alignable.com/williamsburg-va/crimdell-small-business-network Website: www.crimdellSBN.com
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13:25
Crisis Conversations with Prof. Terry Shannon | Leadership Framework
Professor Terry Shannon, Executive Leadership Coach, and W&M Adjunct Professor discusses a simple leadership framework to embrace during these challenging times and beyond. The framework centers around increasing awareness of self, of others, and of the situation which in turn increases our choices leading to improved results and better outcomes. -- CrimDell Small Business Network (CrimDellSBN) aims to partner with small business owners in the Greater Williamsburg Area to help empower them with guidance, collaboration, and an introduction to the right toolset. We offer the experience and expertise of students, faculty, and associates from Raymond A. Mason School of Business at William & Mary, preparing small business owners for sustainable growth. By connecting local businesses with the business school, we strive to create a supportive long-term relationship between William & Mary and the surrounding community. Find us on - Facebook: https://www.facebook.com/CrimDellSBN/ LinkedIn: https://www.linkedin.com/company/crimdellsbn/ Alignable: https://www.alignable.com/williamsburg-va/crimdell-small-business-network Website: www.crimdellSBN.com
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10:52
Crisis Conversations with Prof. Rachel Frazier | Closing the Deal
Dr. Rachel Frazier discusses negotiation tactics and ways for your business to turn leads into sales. -- CrimDell Small Business Network (CrimDellSBN) aims to partner with small business owners in the Greater Williamsburg Area to help empower them with guidance, collaboration, and an introduction to the right toolset. We offer the experience and expertise of students, faculty, and associates from Raymond A. Mason School of Business at William & Mary, preparing small business owners for sustainable growth. By connecting local businesses with the business school, we strive to create a supportive long-term relationship between William & Mary and the surrounding community. Find us on - Facebook: https://www.facebook.com/CrimDellSBN/ LinkedIn: https://www.linkedin.com/company/crimdellsbn/ Alignable: https://www.alignable.com/williamsburg-va/crimdell-small-business-network Website: www.crimdellSBN.com
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05:10
Crisis Conversations with Joel Ankney | Before You Leap
Joel Ankney takes us through ways in which you can better understand the legal obligations required to operate your business efficiently. -- CrimDell Small Business Network (CrimDellSBN) aims to partner with small business owners in the Greater Williamsburg Area to help empower them with guidance, collaboration, and an introduction to the right toolset. We offer the experience and expertise of students, faculty, and associates from Raymond A. Mason School of Business at William & Mary, preparing small business owners for sustainable growth. By connecting local businesses with the business school, we strive to create a supportive long-term relationship between William & Mary and the surrounding community. Find us on - Facebook: https://www.facebook.com/CrimDellSBN/ LinkedIn: https://www.linkedin.com/company/crim... Alignable: https://www.alignable.com/williamsbur... Website: www.crimdellSBN.com
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